Step 1
Add the property once
Enter check-in, Wi-Fi, entry PIN, parking, rules, appliances, safety contacts and local recommendations.
One setup · One booking calendar · One guest link
Bonsori Concierge
Fewer guest messages. A better stay.
Bring Airbnb and Booking.com stays into one calendar, then give every guest one secure place for check-in, Wi-Fi, local help, optional ID verification and instant AI answers. Bonsori flags possible booking clashes and alerts you only when a human is needed.
Bonsori Concierge
Harbour House
Live stay layer
Villa guest support running
1
Guest asks
Airport taxi2
Bonsori checks
Property + local context3
Next step ready
Clean action linkAction link ready
I can prepare the next step. Tell me the airport and preferred time, then I will open the right transport link for you.
Guest guided
Logged for the host dashboard
Guest stays moving
Clear answer, useful next step, no panic
Wi-Fi
Check-in
Local help
Host
Easy by design
Set it up once. Let every stay use it.
There is no new inbox for guests to learn and no guide to rebuild for every booking. Update a property detail once and the guest concierge uses the latest answer.
Step 2
Paste one short link
Bonsori prepares the property-specific message. Add it to Airbnb scheduled replies, WhatsApp or email.
Step 3
Let Bonsori handle the repeat work
Guests verify their stay, then get the right answer while you receive only the issues that need attention.
Built around real stays
Clearer guest journeys. Fewer avoidable interruptions.
Bonsori is currently onboarding founding hosts and measuring every live workflow: setup time, guest access, repeated questions and the issues that still need a person.
Fits your existing workflow
Add Bonsori without rebuilding how you host.
Bonsori sits between the booking message and the guest’s stay. Hosts keep their existing communication channels while guests receive one consistent place for verification, property answers and support.
Airbnb scheduled replies
Paste the property StayLink into the scheduled message for the matching listing.
WhatsApp and email
Share the same short guest link through the channel you already use.
QR access at the property
Guests can return to the same property flow without searching old messages.
Timed stay access
Approved access opens around the stay and expires after checkout.
Compatibility describes supported workflows and does not imply endorsement by a booking or transport platform.
Booking Guard
See bookings together without buying a full PMS just for a calendar.
For hosts who mainly need a clear booking view and early warning of overlaps, Bonsori removes the need for a separate calendar product. Connect booking-only email forwarding once, then add each property’s private calendar export as an automatic safety check.
Compare Bonsori with a full PMSBonsori never cancels or refunds a stay. It shows the evidence and leaves every decision with the host.
Automatic booking imports
Booking-only forwarding brings supported Airbnb and Booking.com confirmations, changes and cancellations into Bonsori.
One property calendar
Recognised stays are matched to the right Bonsori property, so hosts can see dates from both channels together.
Clash comparison
Possible overlaps show booking time, channel, stay dates, party size and value where the notification supplies them.
Automatic calendar check
Optional encrypted iCal feeds reconcile occupied dates each day, with Check now available as a manual backup.
Booking Guard is a booking-visibility and alert layer, not a real-time channel manager. It does not push rates, restrictions or inventory back to booking platforms. Hosts who need live two-way channel control should keep a full PMS or channel manager.
Start freeFour roles, one product
More than a digital guidebook.
Bonsori answers the routine questions, filters the exceptions and turns every guest interaction into a clearer property operation.
Co-host
Filters guest conversations and sends you a concise alert only when a person needs to decide or act.
AI concierge
Answers check-in, Wi-Fi, parking, appliance, house-rule and local questions from your approved information.
Data analyst
Shows repeated questions, guest activity and the points in each stay that are creating unnecessary work.
Property advisor
Highlights missing instructions and review-risk patterns, then shows you what to improve before the next stay.
Everything in one place
The features that remove the daily guest admin.
Property-trained answers
Bonsori answers from the information you control, rather than guessing about your property.
Filtered host alerts
Lockouts, leaks, missing essentials, safety concerns and approval requests are elevated with useful context.
Optional ID verification
Collect stay details and required documents before approved concierge access begins.
Timed guest access
Each approved stay receives secure access that opens before arrival and expires after checkout.
Review-risk insight
Spot repeated friction early enough to improve the stay instead of discovering it in a review.
Booking Guard calendar
See imported Airbnb and Booking.com stays together, with property matching and possible overlap alerts.
Beta host feedback
Built with hosts, not around assumptions.
Early hosts are testing the complete journey: property setup, guest links, stay verification, AI answers and the moments that need a person.
Real property setup
Complete guest flow
Direct product feedback
1 of 4
“Fantastic product.”
Bonsori beta host
Feedback shared during product testing
Real guest moments
Guests feel looked after. You stay in control.
Bonsori supports guests through the stay, learns from what they ask, and gives you useful insight into repeated questions, weak property instructions, review-risk moments and common guest needs.
Try a guest question
Tap a common message and see how Bonsori would reply.
How do I turn the shower on?
Property answer
Of course. In the main bathroom, turn the left dial towards the red mark for temperature, then press the small silver button and turn the right dial towards you for water pressure. Give it around 20 seconds to warm up. If it stays cold, I can notify the host.
Show bathroom guideNotify host if it stays cold
StayLink and ID verification
Guests cannot jump straight into the AI.
Bonsori first collects the booking details and any required ID documents. The host reviews them in Bonsori, then the concierge opens for the approved stay window.
Guest opens StayLink
Your Airbnb, WhatsApp or email message sends guests to one clean page for this exact property.
Guest submits stay details and ID
They confirm name, email, dates and upload any required documents before the concierge unlocks.
Host approves access
You review documents on web or iPhone. Once approved, the concierge opens one day before check-in and expires after checkout.
Starter pricing
£29/month for an always-on host team.
Starter is £29/month after trial. For one property, that gives guests somewhere to go first and gives you the visibility to save time, protect reviews and improve each stay.
Starter
£29/month
30 days free
One property on Starter
30-day free trial
24/7 guest concierge
StayLink and ID verification
Booking Guard calendar
Review Shield insights
Smart host escalation
Self-learning stay data
Practical host guides
See how each part of Bonsori works.
Clear guidance for automating routine guest support, collecting stay details and giving confirmed guests one useful place for the property.
Airbnb host automation
Automate repetitive Airbnb guest communication with one StayLink, property-trained AI answers, timed guest access and filtered host alerts.
Read guideAI co-host for Airbnb
Give guests property-trained answers and send hosts only the issues that need a person with Bonsori's AI co-host workflow.
Read guideAirbnb guest messaging
Use one scheduled Airbnb reply to guide guests into check-in information, optional ID verification and property-trained AI support.
Read guideAirbnb digital guidebook
Replace a static Airbnb guidebook with one current guest link for check-in, Wi-Fi, local recommendations, AI answers and host escalation.
Read guideGuest ID verification
Collect optional guest ID and stay details in one secure StayLink, review documents as the host, and unlock timed concierge access after approval.
Read guide100 free early-access trials